All definition/interpretation are to be construed and understood as per the provisions of Internet Network (Regulations) and amendment made from time to time set out herein:

- The Applicant shall make the as per the scheme of prepaid or post paid selected by him and in case of new subscriber it should be accompanied by duly completed and signed application form.

- The router and the accessories shall be solely used for availing services provided by Mtel Fiber Internet services and shall not be used for availing services of any other Internet Network.

- The service fees as prescribed from time to time, for each service selected by the subscriber, shall be paid in advance.

- The package rates may change according to the applicable rules and regulations.

- Any package will have to be subscribed for a minimum period of 6 months as per TRAI guidelines.

- The subscriber shall take adequate care of the router while availing the services. Any willful default or damage to router will be billed to the account of the subscriber.

- The subscriber shall not, without the prior authorization of Mtel remove, transfer or otherwise relocate the router from the original place of installation.

- In case router is lost or damaged on account of theft, burglary or by any other accident, the subscriber will file a police complaint forthwith and notify Mtel of such loss immediately, with copy of complaint.

- In case of nonpayment/delay in payment, Mtel reserves the right to cancel the subscription and to discontinue the services. In such cases, the subscriber will return the router without any objection and in good working condition. Mtel shall have the right to recover the balance dues and price of router in case it is not returned or is damaged or not working properly.

- The packages fees, as prescribed from time to time for each packages selected shall be paid in advance, either to Mtel or to the authorized franchisee as the case may be.

- The subscriber shall, in advance, notify change of address/contact number to Mtel or its authorized representative.

- For reconnection/activation of the service earlier disconnected for any reason, the subscriber shall be liable to pay reconnection charges as prescribed from time to time as per regulations.

- Internet services in respect of channels/packages shall be available to the subscriber, subject to Force Majeure conditions including but not limited to act of God, fires, strikes, embargoes, war insurrection, riots and other causes beyond the reasonable control Mtel including atmospheric/topographical hindrances.

- The router shall always remain property of Mtel. The warranty of one year will cover the router components, adaptor, unless physical or willful damage has been caused to it. In case of physical or willful damage warranty will not be provided.

- Subscribers are not authorized to install any Gadgets on router without Mtel prior written permission.

- Subscriber data can be used for marketing/promotional purposes by Mtel or its associates.

- All prices are exclusive of taxes.

For choosing available packages logon to company’s website. Different packages can be selected for different sets and a separate Package Application Form shall be filled for each

- These packages are only for Mtel Customers.